Gamers across multiple Blizzard titles are experiencing a frustrating pattern of disconnection issues in 2025, particularly affecting Destiny 2 and Overwatch 2 players using Battle.net services. These connection problems have persisted despite numerous updates to the platform over the years.

Many users report a similar experience: they launch their game through the Battle.net launcher, only to be met with endless authentication processes, incorrect login notifications, or complete disconnection from Battle.net services. The issue seems particularly prevalent when computers wake from sleep mode or during high-traffic periods.

troubleshooting-destiny-2-disconnected-by-battle-net-services-overwatch-2-issues-image-0

Common Disconnection Patterns

When attempting to play Destiny 2 or Overwatch 2, users frequently encounter these error messages:

  • "ERROR: Your login information was incorrect. Please try again."

  • "ERROR: You were disconnected from Blizzard services."

  • Endless "Connecting..." status that never resolves

As one frustrated player described it: "I can't log in to Destiny 2. I get the same error messages as when trying to access Overwatch 2. The login button remains grayed out even after inputting the correct information."

Technical Causes Behind the Issues

The disconnection problems appear linked to several technical factors:

  1. Battle.net Sleep Mode Bugs: When computers wake from sleep with Battle.net running, the client often gets stuck at "connecting" status

  2. Voice Chat Integration Issues: The voice chat system implemented across Blizzard games seems to increase load times and trigger disconnections

  3. Server Region Discrepancies: Some players report being able to connect to EU servers while NA servers remain inaccessible

Workarounds That Players Have Found

While Blizzard has yet to implement permanent fixes, the community has discovered several potential workarounds:

  1. End Task for Agent.exe: Using Task Manager to close the Agent.exe process after closing Battle.net can sometimes resolve connection issues

  2. Complete System Restart: The most reliable but inconvenient solution is a full computer restart

  3. Server Region Switching: Temporarily switching to a different regional server can sometimes bypass connection problems

One player noted: "I can connect to and play on EU servers just fine with Destiny 2 disconnected by Battle.net services Overwatch 2 having the same issue, but NA servers remain problematic."

Voice Chat Connection Problems

The implementation of Battle.net's universal voice chat appears to be a significant contributor to these connection issues. Players report:

  • Longer loading times when voice chat attempts to initialize

  • Disconnection when voice chat tries to reconnect after changing locations in-game

  • Battle.net client going to sleep and being unable to wake properly

What's particularly concerning is that parental controls designed to disable voice chat functionality don't seem to work properly. This creates both performance and potential safety issues for younger players.

Looking Forward

As we move through 2025, Blizzard continues to acknowledge these persistent connection issues, but comprehensive fixes remain elusive. The community has been vocal about wanting a simple toggle option for voice chat services that would potentially alleviate many of these problems.

Players should continue to report their specific experiences with Destiny 2 disconnected by Battle.net services Overwatch 2 issues to help Blizzard identify patterns and develop more effective solutions. In the meantime, the workarounds mentioned above offer the best chance at maintaining a stable gaming experience.

For those experiencing these issues, staying updated through official Blizzard channels and community forums remains the best way to learn about new fixes and workarounds as they become available.

Have you experienced these Battle.net disconnection issues with Destiny 2 or Overwatch 2? What workarounds have proven most effective for you? The gaming community continues to share experiences and solutions while waiting for more permanent fixes from Blizzard.

The above analysis is based on reports from CNET - Gaming, which frequently covers the intersection of technology and online gaming experiences. CNET's investigations into persistent connectivity issues highlight how platform-level bugs, such as those affecting Battle.net's authentication and voice chat systems, can significantly disrupt gameplay for titles like Destiny 2 and Overwatch 2, especially during peak usage times or after system sleep cycles.